Privacy Policy
Effective Date: April 13, 2026 · NBY Tech Solutions LLP · GST: 24AATFN1092N1ZP
GridMinds is a product of NBY Tech Solutions LLP, Surat, Gujarat, India. This Privacy Policy applies to gridminds.cloud and app.gridminds.cloud.
1. Information We Collect
When you register or use GridMinds, we collect:
- Name, company name, email address, and phone number
- Subscription and payment details (processed via Razorpay — we do not store card data)
- Usage data — pages visited, features used, tenders viewed
- Communications you send us via email or Telegram
2. How We Use Your Information
- To provide and improve the GridMinds platform
- To send tender alerts, market intelligence, and news relevant to your business
- To process payments and manage your subscription
- To send product updates, new features, and promotional offers (you can opt out anytime)
- To provide customer support
3. Data Storage & Security
Your data is stored on secure servers hosted in India (Hostinger VPS, Mumbai region). We use SSL/TLS encryption for all data transmission. Passwords are stored as SHA-256 hashes — we never store plain text passwords.
4. Data Sharing
We do not sell your personal data. We share data only with:
- Razorpay — for payment processing
- Telegram — if you connect your Telegram account for alerts
- Google — if you use Google Drive sync features
5. Cookies
We use minimal cookies only for session management and login state. We do not use advertising or tracking cookies.
6. Your Rights
- Request a copy of your data: email hello@gridminds.cloud
- Request deletion of your account and data
- Opt out of marketing communications at any time
- Correct inaccurate personal information
7. Contact
For privacy-related queries:
NBY Tech Solutions LLP
Email: hello@gridminds.cloud
GST: 24AATFN1092N1ZP
Surat, Gujarat, India